
April 19, 2009
Today I got a call.
?Hi Christina, this is Cindy with FedEx. How is your day going?’
What? Could she really be calling to ask me how my day is going?
Then the lady asked, gently, why I wasn?t shipping anything these days. She wanted to know if I was doing business with another shipping carrier. I told her I thought she was being a bit nosy. She explained that FedEx was looking closely at all their accounts and was actively seeking ways to improve business. I assured her that I?m not canoodling with the competition. Just so happens I?m not doing much shipping these days.
Next she started begging. It got embarrassing: ?FedEx wants to know what we can do better. If you are using another company we want to know what we?re doing wrong.?
I told the lady to tell her boss not to get his knickers in a twist, I remain faithful to Fedex.
I felt like I was soothing a suspicious lover.
Except we?re talking a large corporation, not a lover.
Is this a sign of a fracture?
I don?t know if this qualifies as ?insider trading?, but if you own Federal Express stocks you might want to sell, sell, sell.
Daily updates with TM’s latest